Education is not only a fundamental right, but an essential element of society, so that the quality of education providers is of interest to all.
However, although the results cannot be guaranteed, educational institutions can play an essential role in ensuring that those who use their services receive the expected quality of education.
ISO 21001 is an international standard that provides management tools for organizations that offer educational products and services. It intends to help educational providers meet the demands and needs of those who use their services.
ISO 21001 is based on quality management systems ISO 9001, but provides a specific framework for educational organizations, which aim to increase the satisfaction of those who use their services by improving educational processes and ensuring compliance with their requirements.
ISO 21001 is intended to be useful to all types of educational providers, from kindergarten to higher education, vocational training centres, centres for the education of children and young people with disabilities or from disadvantaged backgrounds and e-learning services, regardless of the type, size or method used.
However, although the results cannot be guaranteed, educational institutions can play an essential role in ensuring that those who use their services receive the expected quality of education.
ISO 21001 is an international standard that provides management tools for organizations that offer educational products and services. It intends to help educational providers meet the demands and needs of those who use their services.
ISO 21001 is based on quality management systems ISO 9001, but provides a specific framework for educational organizations, which aim to increase the satisfaction of those who use their services by improving educational processes and ensuring compliance with their requirements.
ISO 21001 is intended to be useful to all types of educational providers, from kindergarten to higher education, vocational training centres, centres for the education of children and young people with disabilities or from disadvantaged backgrounds and e-learning services, regardless of the type, size or method used.
Why is it important to implement and certify ISO 21001 for educational organizations?
The implementation of ISO 21001 allows educational organizations to provide educational services in a more effective and efficient manner and to provide a more personalized experience to all learners, especially those with special educational needs and distance learners.
In addition, becoming an ISO 21001 certified educational organization, it can be demonstrated to the interested parties the commitment in improving the educational system by:
In addition, becoming an ISO 21001 certified educational organization, it can be demonstrated to the interested parties the commitment in improving the educational system by:
- improving the education management system,
- improving the reputation of the educational organization,
- promoting equal opportunities for all learners, regardless of their religious origin, ethnic or cultural origin, gender, abilities or disabilities,
- providing personalized training and an effective response for all learners,
- stimulating excellence and innovation,
- increasing accessibility to education.
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