Why HELLO Hygiene! certification
In the context of epidemics and pandemics, hotels and restaurants are required to take the necessary precautions. The duty to care not only extends to staff and guests, but to any party that could potentially be infected in hotel’s premises or as a result of its operations. External contractors like cleaning crews are of prime example.
Hello Hygiene certification aims to support organizational preventive measures and promote convincing communication. Through independent evaluation and certification, organizations are able to verify compliance with their due diligence, demonstrate transparency and gain the trust of their guests or customers..
Hello Hygiene certification for the hospitality industry is a systematic process that could help organizations define, review and evaluate current practices; to align their efforts, use their strengths and be clear about their commitments to continuously provide these good practices.
Hello Hygiene certification aims to support organizational preventive measures and promote convincing communication. Through independent evaluation and certification, organizations are able to verify compliance with their due diligence, demonstrate transparency and gain the trust of their guests or customers..
Hello Hygiene certification for the hospitality industry is a systematic process that could help organizations define, review and evaluate current practices; to align their efforts, use their strengths and be clear about their commitments to continuously provide these good practices.
HELLO Hygiene! certification scheme
Hello Hygiene is a certification scheme under the licence of IQNet.
When establishing this scheme, national and international guidelines and directives related to the prevention of communicable diseases were taken into account. These include, but are not limited to:
When establishing this scheme, national and international guidelines and directives related to the prevention of communicable diseases were taken into account. These include, but are not limited to:
- Operational Considerations for COVID-19 management in the accommodation sector. World Health Organization (2020);
- Health Advice on Prevention of Coronavirus disease (COVID-19) for Hotel Industry. Centre for Health Protection (2020);
- Health Advice for Hotel Industry on serving guests with history of travel to or resided in Ebola Virus Disease affected areas. Center for Health Protection (2014);
- Guidelines on Infection Control & Prevention in Hotel Industry. Hong Kong Department of Health (2008);
- Codex Alimentarius – HACCP;
- Orders related to COVID-19 epidemics Of Romanian Government.
Stages of HELLO Hygiene! certification
1. SELF ASSESSMENT
- Completing the online self-assessment provided by SRAC through IQNet
- A report will be automatically generated regarding the stage of implementation of the requirements
- The Organization shall close any gaps if the case, in order to move on to next stages
2. DOCUMENTATION REVIEW
- Review of policies and rules, such as hygiene plans, cleaning protocols, measures plans for personnel and guests safety, training records and others
3. ON-SITE AUDIT
- Verifications regarding the fulfilment of the requirements mentioned in the self-assessment questionnaire and of the rules established by the organization (hygiene plans, cleaning protocols, action plans for the safety of staff and guests, etc.)
- Interviews with management and personnel
- Visual survey of the facilities. Sampling procedure is not applied, all locations have to be assessed
4. GRANTING THE CERTIFICATION
- Once all the gaps have been closed, the certificate is issued and the right to use the certification mark HELLO Hygiene is granted
- The certificate data is also published in the IQNet Ltd Database at www.iqnet-ltd.com
Aspects on which the HELLO Hygiene! assessment focuses on
GENERAL ASPECTS | SPECIFIC ASPECTS OF THE USUAL ENDOWMETS | SPECIFIC ASPECTS OF THE ADDITIONAL ENDOWMETS |
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Advantages of HELLO Hygiene! certification
HELLO Hygiene certification helps you protect your business.
In case of disputes or complaints, the question of what level of care can reasonably be expected is often decisive.
A due diligence audit by SRAC:
In case of disputes or complaints, the question of what level of care can reasonably be expected is often decisive.
A due diligence audit by SRAC:
- Helps the organization to measure their due diligence against international standards and benchmarks;
- Confirms the level of care exercised;
- Points out potential for improvement;
- Reduces the liability risks;
- Helps gain and maintain trust;
- Helps protect reputation.
Why SRAC
SRAC certifications are recognized at international level through SRAC partnership in IQNet (The International Certification Network).
To that extent, the organizations certified by SRAC receive, together with SRAC Certificate, also the IQNet Certificate, without any additional costs.
Upon the certification process successfully completed, SRAC certified organizations:
To that extent, the organizations certified by SRAC receive, together with SRAC Certificate, also the IQNet Certificate, without any additional costs.
Upon the certification process successfully completed, SRAC certified organizations:
- have the right to use SRAC and IQNet conformity marks for advertising purposes;
- will be listed in the IQNet public database at www.iqnet-ltd.com.
Certification documents
SRAC-R-01-HH e1r0 General rules for HELLO Hygiene certificationSRAC-R-02 e3r4 Regulation for using SRAC and IQNet confirmity marks
Do you want to know the certification costs?
Please fill in the online APPLICATION FORM and you will receive our answer in the shortest time possible or please contact Sales Department: sales@srac.ro |

